The successful candidate will have the following skills/experience:

• Relevant café experience in a similar position with experience of a high standard of service in a high volume, high quality establishment.
• Proven experience of excellent customer service and an ability to apply this consistently when dealing with all types of customers at all levels and with diverse backgrounds.
• A high degree of flexibility and adaptability while upholding the values of equality, diversity and inclusion, able to work effectively in a busy environment.
• Ability to work within a team actively helping and supporting others, able to make suggestions to improve current working procedures.
• A sound understanding of current Food Hygiene and Health and Safety practices.
• Basic IT and numeracy skills, experience of using cash till and cashing up procedures.

Catering Services aim to deliver the best quality service with an enthusiastic and professional team forthe benefit of all our customers. We are responsible for the efficient operation of the House of Commons catering facilities within the agreed financial framework.

General Catering Assistants are required to work within the team supporting the Supervisors and Managers to ensure the smooth and effective running of the numerous food and beverage outlets within a busy Catering operation.

You will be responsible for providing a great guest experience while ensuring that all food and beverages displays are beautifully presented and replenished regularly, meeting all agreed customer and operational standards. Helping to ensure that the venue is kept to impeccable standards of cleanliness and free of litter.

Benefits

Annual leave starting at 30 days pro rata

Civil Service Pension scheme

Interest-free season ticket loan

Discounted membership of the in-house gym

Next Steps

If you would like to apply for this role, please submit your CV. More information on the role and the full criteria can be found on the job description.

Salary: £20,001 - £25,000 a year