Dame Esther Louise Rantzen is an English journalist and television presenter, who presented the BBC television series That's Life! for 21 years, from 1973 until 1994. She works with various charitable causes and founded the charities ChildLine, promoting child protection, which she set up in 1986, and The Silver Line, designed to combat loneliness in older people's lives, which she set up in November 2012.
Rantzen has been recognised for her contribution to television and society. She was awarded an OBE for services to broadcasting in 1991, a CBE for services to children in 2006, and in the 2015 New Year Honours, was made a Dame for services to children and older people through ChildLine and The Silver Line. She is Patron for the charity Operation Encompass and a Trustee for the charity Silver Stories both charities created and run by husband and wife David Carney-Haworth OBE and Elisabeth Carney-Haworth OBE.
After training in secretarial skills, Rantzen was recruited by BBC Radio as a trainee studio manager. She began her television career as a clerk in the programme planning department, then obtained her first production job working as a researcher on the BBC1 late-night satire programme BBC-3 (1965–66). Having worked as a researcher on a number of current affairs programmes, she moved to the award-winning BBC2 documentary series Man Alive in the mid-1960s.
In 1968, Rantzen, at the time a researcher for Braden's Week (hosted by Bernard Braden), became a presenter because the producer of the programme decided to put the researchers onscreen. Braden decided to return to his native Canada in 1972, to present a similar TV show there; the following year, the BBC replaced Braden's Week with That's Life! with Rantzen as the main presenter.
That's Life! ran on BBC1 for 21 years from 1973 to 1994, becoming one of the most popular shows on British television, reaching audiences of more than 18 million. During that time, it expanded the traditional role of the consumer programme from simply exposing faulty washing machines and dodgy salesmen, to investigating life-and-death issues, such as a campaign for more organ donors, which featured Ben Hardwick, a two-year-old dying of liver disease whose only hope was a transplant, and the investigation of Crookham Court boarding school near Newbury, described as "dirty and depressing" with unsatisfactory teaching standards, the headmaster of which was a paedophile who employed several paedophile teachers: the school was closed and the head and a member of staff were convicted of sexual offences against pupils as a result of That's Life! publicising the issues.
To lighten some of these very serious themes and issues, That's Life! also had some humorous spots, such as readings of amusing misprints sent in by viewers; it also featured comic songs that often matched the theme of each show, specially written and performed by artists such as Lynsey De Paul, Victoria Wood, Richard Stilgoe and Jake Thackray.
In 1976, Rantzen devised the documentary series The Big Time, which launched Sheena Easton's singing career.
That's Life! was influential in many different ways, not least in the introduction of the videolink for child witnesses in court procedures, and it was responsible for the launch of ChildLine in 1986, the first national helpline for children in danger or distress. Rantzen had suggested the Childwatch programme to BBC1 Controller Michael Grade after the death of a toddler who had starved to death, locked in a bedroom. The aim of the programme was to find better ways of detecting children at risk of abuse; to that end, viewers of That's Life! who had themselves experienced cruelty as children were asked to take part in a survey detailing the circumstances of their abuse.
Rantzen suggested that after that edition of That's Life!, the BBC should open a helpline for children, in case any young viewers suffering current abuse wished to ring in to ask for help. The helpline was open for 48 hours, during which it was swamped with calls, mainly from children suffering sexual abuse they had never been able to disclose to anyone else. This gave Rantzen the idea for a specific helpline for children in distress or danger, to be open 24/7 throughout the year, the first of its kind in the world. The Childwatch team consulted child care professionals, who agreed that children would use such a helpline, but said it would be impossible to create. Nevertheless, the team obtained funding from the Department of Health and the Variety Club of Great Britain, both of which donated £25,000. Ian Skipper OBE, a noted philanthropist who had already helped Rantzen set up a special fund in memory of Ben Hardwick, agreed to underwrite the helpline's running costs for the first year. Rantzen and the team went to BT to ask for premises for the charity and for a simple freephone number, both of which were provided.
The Childwatch programme screened on 30 October 1986 and, based on the results of the survey, launched ChildLine with a specially written jingle (by B. A. Robertson) which featured the free phone number 0800 1111. On that first night in October 1986, fifty thousand attempted calls were made to the helpline. ChildLine now has twelve bases around the UK, including two in Northern Ireland, two in Scotland and two in Wales. The NSPCC merged with ChildLine in 2006, enabling it to expand in an effort to meet demand. The helpline has now been copied in 150 countries around the world.
The Silver Line
In 2013, Rantzen set up The Silver Line, a charity to benefit elderly people, by combating isolation and loneliness, to provide information and advice and to offer a free confidential helpline. In addition, The Silver Line offers a telephone befriending service, in which trained volunteers conducting remote work make regular weekly calls to older people. It also offers Silver Letters and conference calls, discussion groups called Silver Circles.
In 1988, Rantzen created a television series called Hearts of Gold, celebrating people who had performed unsung acts of outstanding kindness or courage. Its theme tune was written by her close friend Lynsey De Paul, and was released as a single.
After That's Life! finished its 21-year run in 1994, she presented her own talk show, Esther, on BBC Two from 1994 to 2002.
In 2006, Rantzen took part in the BBC Two programmes Would Like to Meet and Excuse My French, and was selected to present a new consumer affairs show with former Watchdog presenter Lynn Faulds Wood, under the title Old Dogs New Tricks. She made a documentary for ITV called Winton's Children about Sir Nicholas Winton, who (as was first revealed on That's Life!) had rescued a generation of Czech children from the holocaust and was later nominated for the Nobel Peace Prize. After the death of Rantzen's husband, film-maker Desmond Wilcox, she made a landmark programme on palliative care, How to Have a Good Death, for BBC Two. Recently she has campaigned on behalf of hospice care and better care for the elderly and terminally ill. She has also campaigned to raise awareness of ME/CFS (chronic fatigue syndrome), as her eldest daughter Emily has suffered from the condition. She created the 'Children of Courage' segment for the BBC's Children in Need programme.
Rantzen was for a time a director of That's Media, which provides local TV programmes. In 2016, she was made an Honorary Fellow of Somerville College, Oxford.
In addition to her television career, as a patron or vice-president of 55 charities, she mainly concentrates on working for children, vulnerable older people and disabled people. Much of her voluntary effort is for ChildLine as a volunteer counsellor on the helpline, and as a fund-raiser and spokesperson for children, and latterly working to set up the new helpline for isolated and vulnerable older people. ChildLine currently has 12 centres around the UK, 1,500 volunteer counsellors and answers around a million calls and on-line contacts from children each year. Rantzen chaired ChildLine's Board of Trustees for twenty years, and since ChildLine merged with the NSPCC in 2006, she has served as a Trustee of the NSPCC, as well as being President of ChildLine. In 2013, she also became the Vice-President of Revitalise, a charity providing those with disabilities, and their carers, with short breaks and holidays. Rantzen is also patron of Erosh, a national charity which promotes good quality sheltered and retirement housing and provides resources for its members who support older people.
Rantzen also contributes the problem page "Ask Esther" in the children's newspaper First News.
She appeared in the 2008 series of ITV show I'm a Celebrity...Get Me Out of Here!, and was the fifth celebrity to leave the camp. She has been the face of the Accident Advice Helpline since 2003.
In 2016, she was in the first episode of Celebrity First Dates.
In 2018, she presented a new Channel 5 consumer advice show called Esther Rantzen’s House Trap, a 4-part series similar to BBC's long-running Watchdog programme, with hidden cameras trying to trap rogue traders in the homes of a number of undercover actors. Unlike Watchdog, these actors were all people of an advanced age with each episode focusing on a different trade, such as locksmiths, where older people were likely to being preyed upon.
- Celebrity Stars in Their Eyes (4 May 2002) – Contestant, as Edith Piaf
- Celebrity Cash in the Attic – Contestant
- Pointless Celebrities (28 April 2012) – Contestant
- Piers Morgan's Life Stories (22 February 2013)
- Pointless: Children in Need Special (15 November 2013) – Contestant with Terry Wogan
- Celebrity Antiques Road Trip (17 September 2014)
- The Chase: Celebrity Special (27 September 2014) – Contestant
- Sunday Brunch (15 March 2015)
- The Box (2015)
On 26 May 2009, on Stephen Rhodes's BBC Three Counties Breakfast Show, Rantzen announced her intention to stand as an independent candidate for Parliament, if the incumbent Labour MP Margaret Moran stood for Luton South again. This statement was made against the backdrop of the Parliamentary expenses scandal and Moran's expense claims for £23,000 to eliminate dry rot in her second home in Southampton. Two days later, Moran announced she would not stand at the next general election, but Rantzen said she was still considering standing herself and confirmed her candidacy on 28 July 2009. Rantzen stood for election in Luton South against eleven other candidates, of whom four were independent. At the May 2010 election, Rantzen came fourth with 4.4% of the vote, behind the three main parties. In accordance with UK parliamentary electoral process, Rantzen lost her deposit, as only candidates receiving over 5% of the total votes cast have their deposit returned. Labour Party candidate Gavin Shuker won the seat with 34.9% of the vote, the Conservatives got 29.4% and the Liberal Democrats 22.7%.
In August 2014, Rantzen was one of 200 public figures who were signatories to a letter to The Guardian expressing their hope that Scotland would vote against independence from the United Kingdom in the referendum on that issue.
Savile child abuse allegations
In Exposure: The Other Side of Jimmy Savile, broadcast on 3 October 2012, Rantzen, after seeing the interviews the programme contains, supported the women allegedly abused by the then late BBC broadcaster Jimmy Savile.
She told Channel 4 News: "If anybody had had concrete evidence, I think and hope the police would have been called in. But all they had was gossip – and gossip isn't evidence."
Abuse campaigner Shy Keenan, writing in The Sun newspaper, subsequently claimed that, using a different name, she had told Rantzen 18 years earlier of allegations that she had heard about Savile. Rantzen has denied hearing specific allegations and said she had no recollection of a conversation with Keenan.
Writing for The Daily Telegraph before the broadcast, Katy Brand also criticised Rantzen for failing to act on rumours she had heard about Savile. Pete Saunders, chief executive of the National Association for People Abused in Childhood, at Keenan's request, temporarily asked for all references to Rantzen to be removed from the charity's website, but subsequently defended Rantzen and said she would continue as a patron.